Domestic Returns & Shipping
Online orders will not be honored in store for exchange or in-store credit. Online returns will be issued an online credit.
We do not offer money back returns. Once we receive your returned package a member from our return department team will inspect and issue you an online credit. Please allow 5 Business days for our return department to process your return once it arrives back to us. Online credits are sent via email to the email used at checkout.
Your item must arrive back to us within 14 days from the day you receive your order. This policy begins on the initial delivery attempt. Once we receive your package, we will inspect it and issue you an online credit (minus shipping fees.)
This policy stands for the option you chose when placing the order.
TAGS MUST BE ATTACHED. WE WILL NOT HONOR YOUR RETURN WITHOUT A TAG.
Customer pays for shipping both ways if an item has to be returned.
SEND RETURNS TO:
3675 W. 16TH AVENUE
HIALEAH, FL. 33012
Once the returned package arrives to us a member of our return department will inspect and issue an online credit within 5 business days.